Shipping and Returns Policy
Shipping & Delivery
Each piece is made to order with care, requiring a production lead time of 7–9 working days.
Please allow 2–3 weeks for delivery from the time your order is placed.
Shipping within South Africa is R120, and international shipping to the USA is $12.
Once your order has been dispatched, you’ll receive a waybill number and a link to track your shipment.
Returns
We do not accept returns, as each item is made to order with care. However, your satisfaction is very important to us.
If you’re not completely happy with your purchase, please reach out to us at info@ninalumi.com or use the WhatsApp button on the right side of the page—we’re here to help.